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Shipping and Delivery

Last updated: 12 September 2026

1. Nothing is shipped

OneSpend, operated by Harsh Gupta, is a software subscription. We do not sell, stock or dispatch any physical product. There is no courier, no tracking number, no delivery address and no shipping charge — now or at any point in the future under this policy. If that changes, this page will be rewritten before anything physical is ever offered.

2. How delivery works

What you buy is access to the OneSpend service on your account. It is delivered electronically and immediately:

  • Access is granted to the account that made the payment, identified by the email address you signed in with.
  • Delivery is instant. The paid features become available as soon as the payment is confirmed by the payment gateway, which is normally within a few seconds. You do not need to restart the app or sign in again.
  • A confirmation email and a payment receipt are sent to your account email address at the same time.
  • Access continues for the full period you paid for — a month or a year — across every device you sign in to, including the web app and the mobile app, at no extra cost.

3. Geographic availability

OneSpend is built for Indian bank accounts and Indian credit cards, and is sold in Indian rupees to customers in India. You can use your account from anywhere in the world — the service is not geographically restricted — but we do not currently support banks outside India, and we do not price or bill in any other currency.

4. If access does not arrive

If a payment has been taken and your account has not been upgraded within one hour, that is a fault and we will fix it:

  • Email support@onespend.in or use the contact form, with the payment reference from your bank or UPI app.
  • We will either restore the access you paid for or refund the payment in full — your choice, not ours. See the Cancellation and Refunds policy.
  • We acknowledge within 48 hours during Monday to Friday, 10:00–18:00 IST.

The most common cause is a payment that the gateway is still verifying, which resolves on its own. The second most common is paying from one email address while signed in with another — tell us both addresses and we will merge it.

5. Contact

Harsh Gupta
A-21, Flat No A-03, UGF
Neb Sarai, Indira Enclave, Ignou
South Delhi, Delhi, 110068
support@onespend.in
+91 7001876232